These Terms and Conditions (“Terms”) govern your use of the Zailor platform and services operated by Milkyway Digital Pty Ltd (“Zailor”, “we”, “us”, or “our”).
By accessing or using our website (https://zailor.ai) and any associated products or services, you agree to these Terms. If you do not agree, you must not use our services.
Contact: [email protected]
1. Eligibility
You must be at least 18 years old to use Zailor. By using our services, you confirm you have the legal authority to enter into agreements.
2. Account Registration
To use our services, you may need to register an account. You must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login details and for all activity under your account.
3. Use of Services
You agree to use our services for lawful business purposes only. You must not:
Use the platform in any way that breaches laws or regulations
Interfere with the platform’s operation or security
Attempt to access systems or data without permission
Resell or sublicense our services unless approved in writing
4. Payment and Billing
Use of Zailor may require payment of subscription fees. Fees are billed in Australian dollars (AUD) and are non-refundable unless otherwise required by law.
You authorise us to charge your nominated payment method according to your selected plan. Prices may change with notice.
5. Intellectual Property
All content, branding, and software on the Zailor platform remain the property of Milkyway Digital Pty Ltd or its licensors. You are granted a limited, non-exclusive, non-transferable licence to use the platform for your internal business use only.
6. Third-Party Services
We may integrate with third-party tools to deliver our services. We are not responsible for the terms, policies, or performance of those third-party providers.
7. Availability
We strive to maintain uninterrupted service, but we do not guarantee availability. Scheduled maintenance and unexpected issues may cause downtime. We are not liable for service interruptions.
8. Termination
We may suspend or terminate your access if you breach these Terms, misuse our services, or fail to pay fees. You may cancel your subscription at any time in writing, and your access will continue until the end of your current billing cycle.
9. Limitation of Liability
To the extent permitted by law, we exclude all liability for any direct, indirect, incidental or consequential loss arising from your use of Zailor.
Where liability cannot be excluded, it is limited to the total amount paid by you to us in the previous 3 months.
10. Australian Consumer Law
Nothing in these Terms limits your rights under the Australian Consumer Law. If a service has a major fault, you may be entitled to a replacement, refund or compensation as required by law.
11. Privacy
By using our services, you agree to the collection and use of your personal information as outlined in our Privacy Policy.
12. Changes to Terms
We may update these Terms at any time. If changes are significant, we will notify you by email or via our website. Your continued use of the service means you accept the updated Terms.
13. Governing Law
These Terms are governed by the laws of Queensland, Australia. Any disputes will be handled in the courts of Queensland.